Terms of Service

These Terms of Service govern access to this website and any services requested from it.

1. Website operator

This website is operated by Omar Alshaer.

2. Services offered

This website offers freelance digital services and business support, including website setup, admin support, content work, research, formatting, online tool setup, and custom remote tasks delivered digitally.

3. Quotes and acceptance

Public package descriptions are for general information. Custom work usually requires a written quote or scope confirmation before payment and delivery.

4. Payment

Payment may be requested by invoice, payment link, or another approved method. Prices may be updated at any time for future orders. Taxes, if applicable, should be clarified before payment.

5. Delivery

Services are delivered remotely and digitally by email, shared file, cloud link, or online meeting unless stated otherwise in writing.

6. Client responsibilities

• You must provide accurate information, files, and instructions needed to complete the work.
• You must have the right to use and share any files, content, or materials you send.
• You remain responsible for final review and approval of delivered work.

7. Intellectual property

Unless otherwise agreed in writing, pre-existing methods, templates, know-how, and background materials remain the property of the service provider. Final paid deliverables may be licensed or assigned as agreed for the specific project.

8. Prohibited requests

This website does not accept requests involving fraud, impersonation, platform abuse, spam, malware, copyright infringement, piracy, harmful conduct, regulated professional advice without licence, or any activity that is unlawful or unsafe.

9. Refunds and cancellations

Refund and cancellation rules are described in the Refund & Cancellation Policy, which forms part of these terms.

10. Liability

To the maximum extent permitted by law, liability is limited to the amount paid for the specific service giving rise to the claim. This website is not responsible for indirect or consequential loss, lost profits, or losses caused by inaccurate client instructions, third-party platforms, or events outside reasonable control.

11. Consumer rights

If you are a consumer, mandatory legal rights may apply and these terms do not limit rights that cannot legally be excluded. Additional information is available on the EU Withdrawal Information page.

12. Governing law

These terms are governed by applicable Belgian law, without prejudice to any mandatory consumer protection rules that may apply to customers in other jurisdictions.

13. Contact

For questions about these terms, contact support@omaralshaer.com.